Customer Service is Truly Important

Over 5 years ago I bought a Subaru from Van Bortel in Rochester, NY. I first started my car search by visiting all the nearby dealers to my apartment. Some of them told me I'd never qualify and some wouldn't let me test drive their cars. I always walked out with a very negative feeling about cars and car sales. Some of these experiences have tarnished the reputation of the brands - I won't even consider certain car brands simply because of the experiences I've had.

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Applying for the Job

I've been receiving a lot of job applications recently and they all have something in common: none of them seem to want the job and it's very rare to find someone who stands out. I have responded to all applicants this far and after thinking about this further I've come to the realization that it was taking too much time. Now, rather than replying to each applicant I've found myself systematically archiving applicants without replying. There are too many applications that read the same way. Buzzwords

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How to Email more Efficiently on iPhone

Writing or replying to an email on mobile is a pain in the butt. Either manage to write a typo free sentence or reply without enough information. Regardless of the scenario, one thing is for sure: it's a frustrating experience. Shortcuts keyboard has saved me many hours of frustration when replying to emails. I get a good clear and friendly message across without typos and only spend a few seconds doing so. Huzzah! How does it work? Simple. Create your first email reply shortcut with most

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If journalists reviewed Macs like iPads

Excellent article that reverses the status quo of iPad reviews where typical hypothesis is, "Will the iPad Pro replace your MacBook?" If you're, well, anybody, you'll surely find the lack of a rear camera on the MacBook Pro a limitation. We have all grown used to the ability to shoot a photograph and immediately use it in a document or share it online without the need for messy cables or jumping through convoluted hoops to get your photograph from your smartphone or camera onto your computer.

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How to use Slack Without Distracting Your Coworkers

A bazillion people are using Slack[1] or another chat room for work. It's very common to see a startup, especially with remote workers, using an online chat room for real time communication during working (and sometimes non working) hours. Why are chatrooms great? Well, they help eliminate the need for sending emails, making phone calls, and most importantly they can be ignored. However, the realtime communication platforms come with a big disability when used inside of a productive organization: they can actually make you less

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